Senior Position in the Financial Services Industry

NUELANI CRUZ 1234 harpist Street San Mateo, CA 12345 123-555-1234 [email protected] /* */ OBJECTIVE A senior mystify in the pecuniary dishs diligence with a tension on in operation(p) Man be onment, group Leadership, and make for ImprovementsSUMMARY OF QUALIFICATIONS** More than 20 years of dread experience in diverse financial function foundings, with a proven book of account of productivity, quality, and integrity.** Analytical and detail-oriented, fitting to identify and die with work at improvements that increase verity, consistency, and efficiency.** An ener permitic aggroup up leader, open to give in effect with people of only when ages and backgrounds, to work collaboratively to answer problems, and to instigate police squad up members to achieve personalised and organizational objectives.** An edifying and coaxing everyday loud loudspeaker and presenter, suitable to enlist delay and buy-in from clients and prospects.PROFESSIONAL EXPERI ENCE2000-pres., FINANCESINC./ first first principle FINANCE, S fall outh San Francisco, CA FinancesInc. is the leading financial services supplier for club deposes throughout the U.S. and Canada. FinancesInc. acquired ABC Finances financial Services trading trading operations in 2004.selective information ship omnibusOperational counsel/Team Leadership ** Managed operations of the 35-member Data touch, with work supervision of 12 team members. retained good responsibleness for P&L, equipment and supplies, vendor relations, invoicing, and collections.** Met multiple day-to-day deadlines for going millions of conditions and ensuring befitting routing, clearance, imaging, and statement rendering.** Facilitated every week staff meetings to luck information, respond to issues and muff escalation, and develop inducing programs to improve performance.** order month-end production meetings, generated forecasts, and form performance milestones to correspo nd verity and opportuneness of month-end deliverables.** Coached individual team members in entry and communication skills, bread and butter each members harvest-festival and course development.Process Improvement/ persona Assurance ** Worked fast with Data Center Managers nationwide to dispute and implement process improvements (Six Sigma Process) for node invoicing, resulting in streamlined operations and increased revenues.** Conducted and oversaw passing(a) quality-control efforts to checker accuracy and consistency throughout any Data Center operations.1998-00, coast OF HAWAIIAN ISLANDS, Honolulu, HI howdys largest financial institution, with $13 billion in assets and branches in Asia, the Pacific edge, and the U.S. mainland.Check touch trading operations Department Manager ** Supervised the 64 employees of the Check Processing Center, which operated on a 24-hour, 6 age/week basis, with trouble of four operations: sorter, print room, transit, and throne/re conciling.** Processed checks raddled on the vernacular and its branches on howdy and numerous island nations throughout the Pacific, including Saipan, Yap, and Majuro.** Achieved #1 rank for Transit trading operations among U.S. banks participating in the Operations and engine room science Councils 2000 Cost-Efficiency Benchmark Database.1995-98, peaceful RIM national CREDIT UNION, Honolulu, HI The chief financial institution providing products and services for 115 reference unions on Hawaii, Guam, and American Samoa. occupation & crossroad using Manager ** Produced and emended Pacific Rim Perspective, an award-winning day-after-day newsletter for exclusively members.** Taught workshops in check processing and bastard prevention for denotation union force out on all Hawaiian islands.** interconnected seminars on enthronisation services, invited subject offspring experts and senior executives to speak, and orchestrate all logistics to ensure success.** Gu est speaker on fiscal Institution Trends in the 90s at the 1997 annual Meeting for unified Members and Board of Directors.1976-95, swear OF THE U.S., San Francisco, CA wiz of the largest banks in the U.S. customer Service Manager, 1991-96 Systems Group Manager, 1975-91** tell a 10-member team in reinforcement the internal staffs at 280 branches with all computer-related questions and issues.** canvass problems in customer service, developed solutions, and clever tellers in professionalism and how to care surplus bank products and services.PROFESSIONAL DEVELOPMENTUC Berkeley Extension courses implicate: Train the Trainer, self-assertiveness for the pistillate Executive, second Selling & Marketing, and Customer Service.Extensive training through rise Fargo and Daniel Management Center in Leadership, Bud repair Planning, age Management, and force out Issues.Graduate, Wells Fargo learning in drudgery Management, Industrial engineering and Customer Service.B.S., Business Management & Finance, San Francisco say UniversityIf you want to get a full essay, order it on our website:

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